One system for the whole property sale

The CRM that works as hard as you do.

From first lead to closed sale on one screen, with WhatsApp follow-ups, team performance and training tracked in the same place. No more Google Sheets.

Free Newbie plan · No credit card · Set up in two minutes

The whole sales cycle

From “lead came in” to “sale closed.”

Eight steps every property deal takes, and how ZIEN runs each one for you. Step 1 is right below.

01Capture

Every lead lands the second they show interest

  • WhatsApp keyword capture (e.g. “KLCC”)
  • Meta lead forms: name, email, budget
  • Both land in Master Leads instantly
ziencrm.com/master-leads
Two ways in, one inbox
WhatsApp
Hi, is the KLCC unit still available? Budget around 1.2m
keyword “KLCC” matched
Meta lead form
NameAisyah R.
Emailaisyah@mail.com
BudgetRM1.2m
ProjectKLCC Residence
Both captured into Master Leads instantly
02Assign

Leads get assigned, automatically

  • Rotate across collaborators every 5 days
  • Fixed, Fair or Random, skip by lead status
  • Collab Pool: your team grabs leads themselves
ziencrm.com/sequence
Sequence · KLCC Residence
New lead
Collaborators
ABC
rotate every 5 days
FixedFairRandomSkip statusAppointment set
or let them grab it
Collab Pool
12 leads · no manual assigning
Grab
03Engage

WhatsApp that replies, and reaches everyone

  • Drag-and-drop nodes, joined with arrows
  • Starts on a keyword or a new lead received
  • Broadcast: schedule, pace and quiet hours
ziencrm.com/whatsapp/flow
Reply flow
Starts onKeyword “KLCC”New lead received
NodesMessageQuestionReplyDelayBranchUpdate
Trigger · keyword “KLCC”
Message
“Thanks! Are you looking to buy or invest?”
Reply · wait for their answer
then branch on what they say
Buy → book viewing
Invest → send deck
or reach everyone at once
Broadcast320 leads
Send tomorrow, 9 AM Paced 5–10 min apart🌙 Quiet 10 PM – 8 AM
Sending…214 / 320
04Meet

From viewing to signing, on one board

  • Assign the meeting to any closer
  • Invite a collaborator from another team
  • Owner + inviter follow every step
ziencrm.com/appointment
Appointment board
Appt
Show
Close
Loan
Convert
Aisyah R.
Sat 3:00 PM · KLCC Residence
Assign closer
D
Daniel T. · Your team
S
Sarah Lim · Collaborator · KL Team
MD
Owner + closer both follow every step
05Measure

See who follows up, and which ad pays

  • Follow-up rate over time, on a graph
  • Meta drilled down: campaign → adset → ad
  • Lead status under every ad, turn losers off
ziencrm.com/report
Team follow-up rate92% ▲
MonWedFriSun
Meta ads · campaign → adset → ad
Campaign · Sky Residences – June
Adset · KL · 25–40
Ad · Carousel AON
72 leads · RM3.20/lead
Aisyah R.Appointment
Daniel T.Converted
Mei LingFollow up
Ad · Video BOFF
41 leads · RM8.90/lead
06Notify

Never miss a lead, even away from the app

  • Instant pings: new lead, appointment, close
  • Daily digest of the whole team
  • Stay on top of it from your pocket
Telegram · ZIEN bot
ZIEN notifications
New lead: Aisyah R., KLCC Residence
9:02 AM
Appointment assigned to you as closer, Sat 3:00 PM, KLCC Residence
11:20 AM
Daniel closed a deal: Lakeside Villas
4:47 PM
Daily digest18 leads · 5 appts · 2 closed
07Lead the team

See your whole team, top to bottom

  • Your whole team as a hierarchy chart
  • Follow-up rate for every agent
  • Live activity: every update and remark
ziencrm.com/collaborator
Team hierarchy
YouTeam Leader
AAisyahCore
Zairi
DDanielCore
MMeiCore
Follow-up rate92%
MonWedFriSun
08Train

Train the whole team once, forever

  • Upload training videos, share to your team
  • Per-agent watch progress
  • 100 GB of media (~300 training videos)
ziencrm.com/learning-hub
Learning Hub100 GB · ~100 hours
Objection handling
8 videos
Closing scripts
12 videos
Shared with 12 agentswatch progress
Aisyah
100%
Daniel
60%
Zairi
20%
Pricing

Free for Newbie. More advanced for the Pro.

All prices in RM, per month. Pay by card, cancel anytime: your plan runs to the end of the paid month. Promo codes apply at checkout.

Newbie

For agents who receive leads

Free

Workspace Suite

  • Unlimited working leads
  • Unlimited collaborators
  • Appointment board + closer invites
  • Receive leads & appointments from your team
  • Telegram notifications + daily digest
  • Dashboard overview
Get started

Top Sales

For closers who live on WhatsApp

RM99/mo

Communication Suite

Everything in Newbie, plus:

  • Connect your own WhatsApp number
  • Unlimited WhatsApp bandwidth, no message cap
  • Unlimited no-code reply flows and broadcasts
  • Scheduling, quiet hours, keyword triggers
  • 10 GB flow media (~600 one-minute videos)
  • Up to 3 WhatsApp numbers: RM25/mo for each extra
Get started
Most popular

Ads Manager

For anyone running ads

RM159/mo

Lead Management Suite

Everything in Top Sales, plus:

  • Master lead pool with full history
  • Unlimited sequences: Fixed / Fair / Random, auto-rotate
  • Collab Pool: your team grabs, no manual assign
  • Track leads you assigned out: follow-up rate per agent
  • Unlimited Meta form + WhatsApp keyword capture
  • Live ads report: cost/lead, conversions, ad on/off
Get started

Team Leader

Run and train your whole team

RM199/mo

Team Suite

Everything in Ads Manager, plus:

  • Full team hierarchy tree
  • Core team members + live agent activity
  • 100 GB Learning Hub media (~100 one-hour videos)
  • Share courses to your whole team
  • Team watch-progress reports
Get started

Paid plans renew every month until you cancel. By subscribing you agree to our Subscription & Recurring Billing Terms.

FAQ

Questions, answered.

Everything about plans, billing and getting started. Can’t find what you’re after? You’re never on your own with ZIEN.

Payments aren’t refundable, but you can cancel anytime. Your plan stays active until the end of the month you’ve already paid for, so you keep everything you paid for right up to the last day.

You can join our community, where we run hands-on trainings to get you going. Step-by-step walkthrough recordings also live inside the Learning Hub, so you can learn each feature at your own pace, anytime.

No. The Newbie plan is free with no card required. You only add a card when you decide to move up to a paid plan.

Yes. From Top Sales and above you connect your own WhatsApp number, so leads message the number they already know. One is included on every paid plan, and you can run up to 3 in total at RM25/mo for each extra.

Anytime, from Settings. Upgrades take effect right away; if you cancel, you keep full access until the end of the month you’ve paid for.

Still have a question?

  • Join the community for live trainings
  • Watch walkthroughs in the Learning Hub
Get started
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The CRM that works as hard as you do.

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