One system for the whole property sale
ZIEN

The CRM that works as hard as you do.

Leads come in, get routed to the right person on your team, follow up on WhatsApp, turn into viewings, and move to closed. Every step tracked on one screen. No more Google Sheets.

Free Newbie plan · New accounts personally approved during early access

The whole sales cycle

From “lead came in” to “sale closed.”

Eight steps every property deal takes, and how ZIEN runs each one for you. Jump to any step, or scroll straight through.

01Capture

Every lead lands the second they show interest

  • WhatsApp keyword capture (e.g. “KLCC”)
  • Meta lead forms: name, email, budget
  • Both land in Master Leads instantly
ziencrm.com/master-leads
Two ways in, one inbox
WhatsApp
Hi, is the KLCC unit still available? Budget around 1.2m
keyword “KLCC” matched
Meta lead form
NameAisyah R.
Emailaisyah@mail.com
BudgetRM1.2m
ProjectKLCC Residence
Both captured into Master Leads instantly
02Assign

Leads get assigned, automatically

  • Rotate across collaborators every 5 days
  • Fixed, Fair or Random, skip by lead status
  • Collab Pool: your team grabs leads themselves
ziencrm.com/sequence
Sequence · KLCC Residence
New lead
Collaborators
ABC
rotate every 5 days
FixedFairRandomSkip statusAppointment set
or let them grab it
Collab Pool
12 leads · no manual assigning
Grab
03Engage

WhatsApp that replies, and reaches everyone

  • Drag-and-drop nodes, joined with arrows
  • Starts on a keyword or a new lead received
  • Broadcast: schedule, pace and quiet hours
ziencrm.com/whatsapp/flow
Reply flow
Starts onKeyword “KLCC”New lead received
NodesMessageQuestionReplyDelayBranchUpdate
Trigger · keyword “KLCC”
Message
“Thanks! Are you looking to buy or invest?”
Reply · wait for their answer
then branch on what they say
Buy → book viewing
Invest → send deck
or reach everyone at once
Broadcast320 leads
Send tomorrow, 9 AM Paced 5–10 min apart🌙 Quiet 10 PM – 8 AM
Sending…214 / 320
04Meet

From viewing to signing, on one board

  • Assign the meeting to any closer
  • Invite a collaborator from another team
  • Owner + inviter follow every step
ziencrm.com/appointment
Appointment board
Appt
Show
Close
Loan
Convert
Aisyah R.
Sat 3:00 PM · KLCC Residence
Assign closer
D
Daniel T. · Your team
S
Sarah Lim · Collaborator · KL Team
MD
Owner + closer both follow every step
05Measure

See who follows up, and which ad pays

  • Follow-up rate over time, on a graph
  • Meta drilled down: campaign → adset → ad
  • Lead status under every ad, turn losers off
ziencrm.com/report
Team follow-up rate92% ▲
MonWedFriSun
Meta ads · campaign → adset → ad
Campaign · Sky Residences – June
Adset · KL · 25–40
Ad · Carousel AON
72 leads · RM3.20/lead
Aisyah R.Appointment
Daniel T.Converted
Mei LingFollow up
Ad · Video BOFF
41 leads · RM8.90/lead
06Notify

Never miss a lead, even away from the app

  • Instant pings: new lead, appointment, close
  • Daily digest of the whole team
  • Stay on top of it from your pocket
Telegram · ZIEN bot
ZIEN notifications
New lead: Aisyah R. — KLCC Residence
9:02 AM
Appointment assigned to you as closer — Sat 3:00 PM, KLCC Residence
11:20 AM
Daniel closed a deal — Lakeside Villas
4:47 PM
Daily digest18 leads · 5 appts · 2 closed
07Lead the team

See your whole team, top to bottom

  • Your downline as a hierarchy chart
  • Follow-up rate for every agent
  • Live activity: every update and remark
ziencrm.com/collaborator
Team hierarchy
YouTeam Leader
AAisyahCore
Zairi
DDanielCore
MMeiCore
Follow-up rate92%
MonWedFriSun
08Train

Train the whole team once, forever

  • Upload training videos, share to your downline
  • Per-agent watch progress
  • 100 GB of media (~300 training videos)
ziencrm.com/learning-hub
Learning Hub100 GB · ~300 videos
Objection handling
8 videos
Closing scripts
12 videos
Shared with 12 agentswatch progress
Aisyah
100%
Daniel
60%
Zairi
20%
Pricing

Free for Newbie. More advanced for the Pro.

All prices in RM, per month. Pay by card, cancel anytime: your plan runs to the end of the paid month. Promo codes apply at checkout.

Newbie

For agents who receive leads

Free
  • Unlimited working leads
  • Unlimited collaborators
  • Appointment board + closer invites
  • Receive leads & appointments from your team
  • Telegram notifications + daily digest
  • Dashboard overview
Get started

Top Sales

For closers who live on WhatsApp

RM99/mo

Everything in Newbie, plus:

  • Connect your own WhatsApp number
  • Unlimited WhatsApp bandwidth, no message cap
  • Unlimited no-code reply flows
  • Unlimited broadcasts
  • Broadcast scheduling + quiet hours
  • Triggers: keyword or new lead received
  • Extra WhatsApp numbers: RM25/mo each
Get started
Most popular

Ads Manager

For anyone running ads

RM159/mo

Everything in Top Sales, plus:

  • Master lead pool with full history
  • Unlimited sequences (Fixed / Fair / Random)
  • Auto-rotate, skip by lead status
  • Collab Pool: your team grabs, no manual assign
  • Meta lead capture, straight from your ads
  • WhatsApp keyword lead capture
  • Live ads report: cost/lead, conversions, ad on/off
Get started

Team Leader

Run and train your whole team

RM199/mo

Everything in Ads Manager, plus:

  • Full downline hierarchy tree
  • Core team members + live agent activity
  • 100 GB Learning Hub media (~300 videos)
  • Share courses to your downline & agents
  • Team watch-progress reports
Get started
FAQ

Questions, answered.

Everything about plans, billing and getting started. Can’t find what you’re after? You’re never on your own with ZIEN.

Still have a question?

  • Join the community for live trainings
  • Watch walkthroughs in the Learning Hub
Get started free

Payments aren’t refundable, but you can cancel anytime. Your plan stays active until the end of the month you’ve already paid for, so you keep everything you paid for right up to the last day.

You can join our community, where we run hands-on trainings to get you going. Step-by-step walkthrough recordings also live inside the Learning Hub, so you can learn each feature at your own pace, anytime.

No. The Newbie plan is free with no card required. You only add a card when you decide to move up to a paid plan.

Yes. From Top Sales and above you connect your own WhatsApp number, so leads message the number they already know. Need more than one? Extra numbers are RM25/mo each.

Anytime, from Settings. Upgrades take effect right away; if you cancel, you keep full access until the end of the month you’ve paid for.

ZIEN

While you’re still on Google Sheets,
your competitors already run on a system.

Every lead they capture, assign and follow up is a deal you won’t. Start free on the Newbie plan. Set-up takes two minutes, and your pipeline starts running itself.

Free Newbie plan · No credit card · Early accounts approved personally